PLEASE NOTE: Some phone numbers may be out of date and phone menus have also changed, especially during Covid-19 pandemic. We are in the process of updating these details as things stabilise during 2020.
If you are a RBS customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are RBS themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers?
|Bank Account Fraud (Includes debit card, payment and cheque transactions)||0800 161 5152||View Menu|
|Cards Blocked Abroad||0345 724 2424||View Menu|
|Credit Card Fraud - Business Customers||0345 300 4351||View Menu|
|Credit Card Fraud - Personal Customers||0345 300 4350||View Menu|
|General banking queries||03457 242 424||View Menu|
|Lost or Stolen Cards and Chequebooks (UK)||0370 600 0459||View Menu|
|Lost or Stolen Cards and Chequebooks (from Abroad)||44 1268 500 81|
|Minicom Customers||0800 917 0526|
|Returning a call from our automated service in relation to your debit card||0845 356 0010||View Menu|
We welcome your views on RBS in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request