PLEASE NOTE: Some phone numbers may be out of date and phone menus have also changed, especially during Covid-19 pandemic. We are in the process of updating these details as things stabilise during 2020.
If you are a PruHealth customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are PruHealth themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers?
|Complaints||0800 096 6322||View Menu|
|Core, Value, Select, Essential Plus or Comprehensive Policies Enquiry Line||0800 092 7333||View Menu|
|Customer Services Centre||0800 092 7333||View Menu|
|Policies Purchased After 1st March 2011 Direct From PruHealth - Claims, Policy Admin and Vitality Queries||0845 075 1114||View Menu|
|Policies Purchased After 1st March 2011 Through an Intermediary or Broker - Claims, Policy Admin and Vitality Queries||0845 075 1113||View Menu|
|Policies Purchased Before 1st March 2011 Direct From PruHealth, Formerly Standard Life Healthcare - Claims, Policy Admin and Vitality Queries||0845 602 4848||View Menu|
|Policies Purchased Before 1st March 2011 Through an Intermediary or Broker - Claims, Policy Admin and Vitality Queries||0845 071 0100||View Menu|
|Thinking of Cancelling||0845 6023351||View Menu|
We welcome your views on PruHealth in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request