PLEASE NOTE: Some phone numbers may be out of date and phone menus have also changed, especially during Covid-19 pandemic. We are in the process of updating these details as things stabilise during 2020.
If you are a Network Rail customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are Network Rail themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers?
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We welcome your views on Network Rail in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request