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Virgin Money

PLEASE NOTE:   Some  phone numbers may be out of date and phone menus have also changed, especially during Covid-19 pandemic.   We are in the process of updating these details as things stabilise during 2020. 

If you are a Virgin Money customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are Virgin Money themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers? 


Services Available

Service Phone Number
Breakdown Cover0800 107 4149
Car Insurance - Existing Customers General Enquiries0844 335 6604View Menu
Car Insurance - Make a Claim0844 335 6108View Menu
Car Insurance - Renewal of Policy0800 456 1174View Menu
Card Servicing and Lost or Stolen Cards0800 015 0306View Menu
Credit Cards- Check your bills & balances07860 010 010
General Helpline - Existing Customers Only0870 024 0663View Menu
Home Emergency Assistance0800 917 6244
Home Insurance -General Enquiries (Existing Customers)0844 335 6661View Menu
Life Insurance (Existing Customers Only - Started Before December)0800 073 1777View Menu
Make a Complaint - Credit Cards0800 015 0306View Menu
Make a Complaint - Life Insurance (Started Since September 2009)0845 602 9199View Menu
Make a Complaint - MasterCards0845 460 1606View Menu
Make a Complaint - Mortgages - New Mortgage - Mortgage Balance - Redemption Statement 0845 602 8301View Menu
Make a Complaint - Motor Insurance0844 335 6604View Menu
Make a Complaint - Pet Insurance0845 603 3585View Menu
Make a Complaint- Home Insurance0845 900 4127
Make a Complaint- Life Insurance (Started since sept 2005-August 2009)0845 601 9645
Make a Complaint- Travel Insurance0844 888 3935
Make a Complaint-Visa Cards0845 089 6278
Mortgages - Existing Customers - General Enquiries0845 602 8301View Menu
Pet Insurance - Update Your Policy, Make a Complaint0845 603 3585View Menu
Pet Insurance- Make A Claim0845 603 3588View Menu
Policy Renewal0800 456 1174View Menu
To Make a Claim0844 335 6137View Menu

We welcome your views on Virgin Money in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request

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