PLEASE NOTE: Some phone numbers may be out of date and phone menus have also changed, especially during Covid-19 pandemic. We are in the process of updating these details as things stabilise during 2020.
If you are a Thames Water customer, we are very interested to hear about your views on their phone menu system or customer service via the Facebook comments below or contact us. If you are Thames Water themselves, then why not talk to us at Please Press 1 to discuss how we can help you help your customers?
|Business to Business Calls||0203 577 8000|
|Moving Home||0845 9200 888|
|Water Meters||0845 9200 888|
|Your Bill and Account||0800 980 8800||View Menu|
|Your Bill and Account 0845||0845 9200 888||View Menu|
|Your Drains and Sewers||0800 009 3964||View Menu|
|Your Drains and Sewers 0845||0845 9200 800||View Menu|
|Your Water Supply||0800 316 9800|
We welcome your views on Thames Water in the comments below. Any posts suspected to be false or misleading in any way will not be published. Haven't found the service you require? Request