Phoning Call Centres? Get through their menus quickly talks Phone Menus on BBC's Rip Off Britain

Please Press 1 made another appearance on the BBC today, featuring on their popular morning show, 'Rip Off Britain'. The show champions consumer rights, and so who better to visit than The team paid a visit to Nigel's office and heard about how the business began and Nigel's visions for the future. This includes encouraging companies to have more Freephone numbers - after all, why should the customer pay to be on hold? Meanwhile, back at the Rip Off Britain base, Angela Rippon and the team put some leading communications companies to the test on their wait times, and canvassed public opinion on the issue. Huge thanks to the BBC's team, and of course to the wonderful Ms. Rippon for leading the item. 

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