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News

24th Aug 2018
New scam phishing for your data via HMRC
Scam Alert - text from HM.GOVT Unique Reference No: UK7168. We have recalculated your fiscal activity for the year 20...More
7th Jun 2017
Tesco Credit Card Expiry Dates
Beware of underhand Tesco Credit Card expiry date notification... Have you made a balance transfer to an interest fre...More
25th Apr 2016
What’s the True Cost?
One of the most popular ways to get a deal these days is to use comparison websites, which claim to help you save up ...More

Feedback

I resent organizations, in particular HMRC, wasting my time by doing 'commercials' between menu selections. e.g. 'Did you know that....?'Hayley, Chelmsford
Very often I just have a general query and I just want to speak to a real live person who can answer me instead of going though menus which incur more costs.Scott, UK
" I just want to hear the options not comments like 'just so we can get you to where you want to be' or 'your call is important to us' or even 'did you consider using our website' all comments wasting my time and giving the company more time before they connect you."Pat
The big problem is all the levels of options you have to go through. It's great to see the menu before I even call so I can check what I need is actually an option !Ben, Romsey UK
Hate phone menu systems. Think this is a great idea. Saved me time also as I didn't even need to call Aviva as I used the link provided to do it on line.Neil, Kent UK
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike