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If you would like us to include a company or organisation in our research please provide details below along with your email address so we can let you know when the company has been added.

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Feedback

I often have to re-dial as I miss the options first time around. It's so frustrating.Jo, Lincs
The menu options are far too long and often vague. It's a confusing process that could be far simplerPete, UK
" I just want to hear the options not comments like 'just so we can get you to where you want to be' or 'your call is important to us' or even 'did you consider using our website' all comments wasting my time and giving the company more time before they connect you."Pat
Like the site. I don’t like phone menus – I feel that they are not there for my benefit, only for the company. Alex, Chichester UK
This is a fantastic idea as it saves the customer time, especially for people like me whose brains switch off whilst listening to menu options! I often have to go over them several times! Sue
The big problem is all the levels of options you have to go through. It's great to see the menu before I even call so I can check what I need is actually an option !Ben, Romsey UK