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Feedback

Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
The menu options are far too long and often vague. It's a confusing process that could be far simplerPete, UK
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
It seems that companies are trying to save themselves money at the expense of my phone billMatt, Brighton
Hate phone menu systems. Think this is a great idea. Saved me time also as I didn't even need to call Aviva as I used the link provided to do it on line.Neil, Kent UK
Auto-menus are an absolute pain. Companies who use them put profits before customers. I will move my business to a supplier because they offer a service where PEOPLE are at the end of the line.Louisa