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This is a fantastic idea as it saves the customer time, especially for people like me whose brains switch off whilst listening to menu options! I often have to go over them several times! Sue
Like the site. I don’t like phone menus – I feel that they are not there for my benefit, only for the company. Alex, Chichester UK
I'm so glad I found out about PleasePress1.com by watching Rip Off Britain ! I call student finance about 2-3 times a month and now I can save money and time..! Gemma, UK
I tried your service and I must say it worked first time!Max, UK
Very often I just have a general query and I just want to speak to a real live person who can answer me instead of going though menus which incur more costs.Scott, UK
Often I call a customer service centre knowing that my query can only be answered by a person and that it won't fit into any category on a menu. However I have to plough through the full menu and often several sub-menus to get to the option of actually speaking to someone. Typically this can take 2 or 3 minutes, meaning that by the time I actually get to speak to someone I am already frustrated and irritated.Jan
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