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Thames Water Your Bill and Account

0800 980 8800

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2m 11s
WARNING: This number has recently changed from an 0845 or similar number following a change in legislation. We believe the phone menu has not changed but will be checking it again soon. If you notice a change from the options on screen, please let us know
This service receives our lowest 1 Star rating due to the very poor customer experience created by 62 options over 8 menu levels.
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
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Last Updated: April 2015 Data provided by: Please Press 1 Team

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