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HMRC National Insurance Enquiries for Employees and Individuals (0845)

0845 302 1479

WARNING: VOICE RECOGNITION IS USED ON THIS LINE. SEE USEFUL HELP DETAILS BELOW IN THE PINK BOX.Crackly on hold muzack, voice recognition that doesn’t understand accents, and 30+ minutes queuing time… These are just some of the complaints we receive regularly about HMRC’s phone service. How did your call go? let us know

WARNING - THERE IS A CHEAPER 0300 NUMBER AVAILABLE FOR THIS SERVICE HERE. When calling HMRC you will notice they require voice recognition to speak to an advisor. Please Press 1 has tested some HMRC lines and found that if you ignore all the voice recognition prompts by remaining silent for about 40 seconds, you are then given push button options. This particular line has not been tested, but we believe it works in most cases, so if you prefer push button options you may want to try remaining silent. If you do try this, please let us know how you got on here
We have rated this service as average because it includes Voice Recognition and/or Account Numbers (or similar inputs).
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WARNING: Unless stated above, listen to each Introduction. PAUSE & WAIT for each menu to start before you PRESS AHEAD selecting the next menu option.
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Last Updated: January 2015 Data provided by: Please Press 1 Team

We aim to ensure the information provided is as accurate as possible but companies sometimes change their menus round without informing us. As a result Please Press 1 accept no liability for any loss direct or consequential (including, but not limited to, time or financial cost) arising from inaccurate data. If you find data that is not accurate, please let us know

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