How hard do you find it to contact companies' customer service departments or spent searching for the right phone num...More
I'm so glad I found out about PleasePress1.com by watching Rip Off Britain ! I call student finance about 2-3 times a month and now I can save money and time..! Gemma, UK
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
Often I call a customer service centre knowing that my query can only be answered by a person and that it won't fit into any category on a menu. However I have to plough through the full menu and often several sub-menus to get to the option of actually speaking to someone. Typically this can take 2 or 3 minutes, meaning that by the time I actually get to speak to someone I am already frustrated and irritated.Jan
Sometimes, the list of menus doesn't even cover the option I need.. I think there should be an option to speak to someone on every level.Lorna, UK
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
APMs are incredibly annoying, especially when you are paying for the call. I frequently give up.Mandy, UK
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