Blog - April 2016
What’s the True Cost?
One of the most popular ways to get a deal these days is to use comparison websites, which claim to help you save up to hundreds of pounds on your car insurance, energy bills and mobile phone tariffs. But - while you may get an initial good price, is it really the bargain it seems? This all depends on how likely you will require any follow-up service contact with the company, shop or supplier that you've purchased from....More
Living In A Digital World
How hard do you find it to contact companies' customer service departments or spent searching for the right phone number or e-mail address? Some companies actually hide their phone numbers in a misguided effort to force customers to use alternative contact methods. But are alternative digital channels working ?...More
EU Outlaw Automated Phone Menus
European Parliament to bribe British public to stay in the EU by outlawing automated phone systems. In the run up to the hotly debated EU referendum in June many promises are being made by both the Bremain and Brexit camps, all of which have their benefits or detractions depending on your point of view....More