European Parliament to bribe British public to stay in the EU by outlawing automated phone systems. In the run up to...More
Very often I just have a general query and I just want to speak to a real live person who can answer me instead of going though menus which incur more costs.Scott, UK
I often have to re-dial as I miss the options first time around. It's so frustrating.Jo, Lincs
This is a fantastic idea as it saves the customer time, especially for people like me whose brains switch off whilst listening to menu options! I often have to go over them several times! Sue
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
This site has saved me time and money when calling various customer service lines. It's so much easier to just Press Ahead through the options - good work!Dave, UK
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