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One of the most popular ways to get a deal these days is to use comparison websites, which claim to help you save up ...More
The menu options are far too long and often vague. It's a confusing process that could be far simplerPete, UK
APMs are incredibly annoying, especially when you are paying for the call. I frequently give up.Mandy, UK
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
I often have to re-dial as I miss the options first time around. It's so frustrating.Jo, Lincs
" I just want to hear the options not comments like 'just so we can get you to where you want to be' or 'your call is important to us' or even 'did you consider using our website' all comments wasting my time and giving the company more time before they connect you."Pat
Very often I just have a general query and I just want to speak to a real live person who can answer me instead of going though menus which incur more costs.Scott, UK
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