How hard do you find it to contact companies' customer service departments or spent searching for the right phone num...More
I hate dealing with a machine. I prefer to talk to a living person,you can't discuss a problem with a machine!John, Sussex
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
If a company makes it too difficult for me to contact them I will take my business elsewhere. Big companies should support this site.David, Glasgow
Sometimes, the list of menus doesn't even cover the option I need.. I think there should be an option to speak to someone on every level.Lorna, UK
The big problem is all the levels of options you have to go through. It's great to see the menu before I even call so I can check what I need is actually an option !Ben, Romsey UK
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