How hard do you find it to contact companies' customer service departments or spent searching for the right phone num...More
APMs are incredibly annoying, especially when you are paying for the call. I frequently give up.Mandy, UK
Like the site. I don’t like phone menus – I feel that they are not there for my benefit, only for the company. Alex, Chichester UK
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
Often I call a customer service centre knowing that my query can only be answered by a person and that it won't fit into any category on a menu. However I have to plough through the full menu and often several sub-menus to get to the option of actually speaking to someone. Typically this can take 2 or 3 minutes, meaning that by the time I actually get to speak to someone I am already frustrated and irritated.Jan
I tried your service and I must say it worked first time!Max, UK
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
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