How hard do you find it to contact companies' customer service departments or spent searching for the right phone num...More
It seems that companies are trying to save themselves money at the expense of my phone billMatt, Brighton
Heard about you via the Daily Mail, great idea! I like speaking to a human on the other end of the phone. Too often the automated menus are long and not even concerned with the issue I have or information I wish to know.Very frustrating. Companies would do much better to not bother with these systems.Mike
It feels like I am being put through various questions as a means to buy them time before they answer my call! Paula,Kent
By the time I get to the third level of a menu I start to lose concentration, and sometimes find I have missed an entire level of choices.Adam, Kent.
I hate dealing with a machine. I prefer to talk to a living person,you can't discuss a problem with a machine!John, Sussex
" I just want to hear the options not comments like 'just so we can get you to where you want to be' or 'your call is important to us' or even 'did you consider using our website' all comments wasting my time and giving the company more time before they connect you."Pat
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